Top 6 Roof Warranty Questions Answered

roof warranty FAQ

Unfortunately, most people don’t think about their roof warranty until something goes wrong. If you’re researching East Texas roofing contractors, compare the warranty they offer, not just what they charge for roofing installation or repair. Here are some of the questions we hear most often.

Is a roof warranty that important?

A roof is a huge investment costing thousands of dollars. When you spend that kind of money, you want to know what’s covered if anything goes wrong.

What are the chances of having problems with a new roof?

When you buy cars or appliances, you expect them to function as promised when they’re new. If we install your roof you’re getting materials created through state-of-the-art manufacturing processes and installation by highly trained roofing experts. It’s extremely rare for something to go wrong. However, if there is an issue, you want to know you’re covered.

How long is the warranty on my new roof?

It varies. Manufacturers typically warranty materials on an asphalt shingle roof for between 10 and 30 years. Contractors choose their own warranty time frame.

Does a roof warranty cover installation errors?

The manufacturer’s warranty covers materials, not mistakes your roofer might have made during installation. That’s why it’s imperative to hire an experienced East Texas roofing contractor. At Advantage Roofing, we also guarantee our work. Before you hire someone, ask about how the warranty they offer covers workmanship errors and materials defects. Those are two distinct, separate types of coverage.

Another factor to consider is even when a roofing contractor provides an extensive workmanship warranty, you’re only covered if they’re still in business. Pick an East Texas roofing company that’s been around a while. They’re more likely to still be there if you need them down the road.

Will installing solar panels void my roof warranty?

Not if they’re properly installed. Choose a reputable installer who understands how solar panels can cause heat buildup and will secure and flash panels properly. As long as they don’t damage shingles during installation, your roof should still be covered.

What do I do if I need to file a warranty claim?

First, try to find a copy of your original paperwork. There are probably two separate documents — one that covers materials and another from the company that installed your roof addressing workmanship. Look for the date of installation. If your warranty isn’t transferrable you’ll need to prove you owned the property at the time of installation. Contact the warranty department listed on your paperwork and follow their process. If we installed your roof and you need to make a claim, you can also call our office and we’ll be happy to help.