Privacy Policy

Privacy Policy for Advantage Roofing Company – 10DLC Compliance
Effective Date: 11/1/2024
Advantage Roofing Company values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with 10DLC (10-Digit Long Code) regulations and applicable laws.
1. Information We Collect
When you engage with Advantage Roofing Company via SMS, calls, or other communication channels, we may collect:
  • Contact Information: Name, phone number, email address, and mailing address.
  • Communication Data: Messages and call details, including dates, times, and content of communications.
  • Consent Records: Opt-in and opt-out preferences to comply with SMS marketing regulations.
     
2. How We Use Your Information
We use the collected information to:
  • Facilitate communication about our services, promotions, and updates.
  • Provide customer support and address inquiries or issues.
  • Ensure compliance with 10DLC rules, including consent management.
  • Analyze communication patterns to improve our services.
  • Send transactional or promotional messages when you have given consent.
3. Consent and Opt-Out Mechanisms
  • Opt-In: We will only send SMS communications if you have expressly opted in.
    Read more on our Opt In Policy.
  • Opt-Out: You can opt out of SMS communications at any time by replying with "STOP" or contacting us directly.
We respect your preferences and will process opt-out requests promptly.
4. Data Sharing and Disclosure
We do not sell or share your personal information with third parties for marketing purposes. We may share data with:
  • Service Providers: Third-party platforms that assist with SMS communications, customer relationship management, and analytics.
  • Legal Authorities: When required to comply with laws, regulations, or legal proceedings.
5. Data Security
We implement technical, administrative, and physical safeguards to protect your personal information. While we strive to secure your data, no method of transmission over the internet or electronic storage is completely secure.
6. Retention of Information
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
7. Compliance with 10DLC Regulations
Advantage Roofing Company complies with 10DLC guidelines, ensuring:
  • Transparent communication about consent and message purposes.
  • Proper registration of messaging campaigns as required by carriers.
  • Prevention of spam and unwanted communications.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be effective immediately upon posting, and we will notify you of significant updates.
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Advantage Roofing Company
(903) 939-3168
By engaging with our services, you acknowledge and agree to the terms outlined in this Privacy Policy.